Information Technology Professionals Research Articles

Addressing health disparities through IT: A review of initiatives and outcomes

This paper provides a comprehensive review of information technology (IT) initiatives to address health disparities and evaluate their outcomes. Health disparities, defined as unequal health outcomes and access to healthcare across different population groups, are a persistent challenge globally. IT, including telehealth, electronic health records (EHRs), mobile health (mHealth) applications, and data analytics, presents innovative opportunities to mitigate these disparities. The review discusses the successes and challenges of these IT initiatives, highlighting their potential to enhance healthcare access, improve the quality of care, and promote health equity. Telehealth has been instrumental in bridging the gap for remote and underserved populations, while EHRs have improved care coordination. mHealth applications offer personalized health interventions, and data analytics is crucial in identifying and addressing health disparities. However, the effectiveness of these IT solutions is hindered by barriers such as the digital divide, lack of digital literacy, and privacy concerns. The paper calls for continued investment in accessible and equitable IT initiatives. It emphasizes the need for a multidisciplinary approach involving policymakers, healthcare providers, and IT professionals to implement effective solutions. Through this review, the paper aims to contribute to understanding how IT can be leveraged to combat health disparities, offering insights for future research and policy development.

The Work-Life Balance of Nursing Professionals: An Information Technology Context

Evaluating Information Technology (IT) and Nursing Professionals’ intentions to leave their organizations during COVID-19 using Critical Lens Theory found similar perceptions toward job burnout and the 6Cs of nursing. Both groups suffer from similar levels of emotional exhaustion. Nurses exhibit lower levels of Depersonalization and Personal Accomplishment than IT Professionals. IT professionals scored lower across the 6Cs of nursing, supporting the stereotype of IT professionals exhibiting lower levels of care and compassion toward customers. IT Professionals scored higher on Personal Accomplishments. Interestingly, both groups seemed to keep their options open in seeking new jobs or quitting their current position.

A Study on Competency Mapping Factor in Faurecia Emissions Control Technologies India Pvt Ltd

The research is conducted to identify the key competencies required for the Information Technology professionals who all are in Faurecia Emissions Control Technologies India Pvt Ltd. The competencies used for the study were based on the following key areas such as Personal competencies, Technical Competency, Knowledge level competencies, Job-related competencies, Interpersonal Competencies and Management competencies which is involved with the performance of the employees and it also make them to become successful in their career. In order to attain the competitive position in the business field, every employee in the organization should involve in increasing the productivity and efficiency at the workplace. Similarly, the organization also has a challenging part in retaining the employees and motivating them to update themselves relevant to their specialization or key performance areas. Therefore, the competency mapping will be helpful for the researcher in identifying the expected skills of every individual with the actual skill set of the job. Based on the observed gaps, specific training and necessary steps to be taken to overcome the skill deficiency of the employees.

Snacking pattern among IT professionals from Pune, India

Purpose Pune is a prominent information technology (IT) hub in India, where snacking has become a customary practice among IT professionals. This study aims to determine the pattern and factors associated with snacking among IT professionals from various multinational corporations (MNCs) in Pune, Maharashtra, India. Design/methodology/approach This cross-sectional study considered 404 IT professionals aged 21 to 50 years. A convenient sampling method was adopted to administer a validated questionnaire. Information on snacking patterns and factors associated with snacking were recorded. Descriptive and inferential statistics were used to analyze the data with p = 0.05. The participation was voluntary, and confidentiality was ensured. Findings The mean age of the participants was 31 ± 7.9 years. Almost half (51.5%) of the participants engaged in daily snacking. The sociodemographic factors such as younger age (0.000), marital status (p = 0.001), salary package (p = 0.006), living situation (p = 0.05), designation (p = 0.042) and work experience (p = 0.001) significantly related with the unhealthy snacking pattern scores. Daily snacking was significantly associated with hunger (p = 0.001), stress (p = 0.001), weight (p = 0.000), peer influence (p = 0.041) and taste (p = 0.001). Hunger, stress, taste, peer influence, boredom and weight were significantly (p = 0.05) associated with unhealthy snacking patterns. Research limitations/implications The mean age of the participants was 31 ± 7.9 years. Almost half (51.5%) of the participants engaged in daily snacking. The sociodemographic factors such as younger age (0.000), marital status (p = 0.001), salary package (p = 0.006), living situation (p = 0.05), designation (p = 0.042) and work experience (p = 0.001) significantly related with the unhealthy snacking pattern scores. Daily snacking was significantly associated with hunger (p = 0.001), stress (p = 0.001), weight (p = 0.000), peer influence (p = 0.041) and taste (p = 0.001). Overall, hunger, stress, taste, peer influence, boredom and weight were significantly (p = 0.05) associated with unhealthy snacking patterns such as snacking in between, prioritizing taste over nutrition, exclusion of fruits and vegetables in snacks, lack of control over snacking and snacking habit. Originality/value This study uniquely identifies the snacking pattern of IT professionals from Pune, India, which primarily includes unhealthy snacking. Various socio-demographic and other factors such as hunger, taste, stress, boredom, convenience, weight and peer influence, were associated with unhealthy snacking. Understanding the snacking pattern and its determinants can help create nutrition interventions to promote healthy snacking and decrease the risk of noncommunicable diseases in IT professionals.

761 Transforming Fluid Resuscitation Documentation to Improve Quality Outcomes

Abstract Introduction Accurate and readily available documentation of burn fluid resuscitation is essential for decision-making by the multidisciplinary team during the first 24 to 48 hours of care. Fluid resuscitation documentation in the electronic medical record (EMR) is ideal. However, due to the limitations of the EMR, bedside nurses must navigate to various tabs to document fluids, view orders, document events, review labs, and notify providers. To decrease burden of care and improve the accessibility of accurate fluid resuscitation information, our multidisciplinary team embarked on a journey to create a new format in the EMR for fluid resuscitation with our information technology (IT) department. Methods In April 2022, the burn team initiated discussions to build a new and streamlined process for documentation of fluid resuscitation. The goal was to decrease the amount of navigation in the EMR during fluid resuscitation by the bedside nurse and improve the accessibility of meaningful hourly documentation for the multidisciplinary team. During monthly meetings, a multidisciplinary team of nurses, a pharmacist, educators, and IT professionals collaborated on each component needed to capture the desired detailed documentation of each fluid resuscitation. Results The new format for fluid resuscitation documentation in the EMR is constructed as a navigator flowsheet and initiated in September 2023. The bedside nurse performs all documentation on this one flowsheet. Information from the Lund-Browder calculates initial fluid resuscitation rates and goal hourly urine output. Once the bedside nurse initiates the fluid resuscitation, navigating to any additional flowsheets or tabs in the EMR is unnecessary. Certain information also pulls in automatically from devices, such as vitals, bladder pressure, and urine output. Documentation of hourly fluids infused, vital signs, urinary output, fluids changes, bedside procedures performed, provider notification, nursing notes, and consulting team interventions are all performed in the narrator. The bedside nurse can also access all orders, labs, and notes without navigating elsewhere in the EMR. Real-time documentation using the narrator allows multidisciplinary team access without disrupting the patient’s nursing care. The post-resuscitation report provides hour-by-hour documentation for debriefing and reviewing each fluid resuscitation. Conclusions The development of this new tool has afforded bedside nurses more time spent caring for the patient rather than navigating the EMR. Providers no longer go to the patient room to retrieve information to help guide fluid resuscitation and disrupt patient care. The post-resuscitation report provides an accurate account of the fluid resuscitation period for debriefing and review. Applicability of Research to Practice Our process can be shared with other burn centers hoping to replicate this process.

COMBATING BURNOUT IN THE IT INDUSTRY: A REVIEW OF EMPLOYEE WELL-BEING INITIATIVES

This study conducts a systematic literature review and content analysis to explore the effectiveness of employee well-being initiatives in combating burnout within the Information Technology (IT) industry. With the rapid pace of technological advancements and the high-pressure environment characteristic of the IT sector, burnout has emerged as a significant concern, affecting not only individual employees' mental and physical health but also organizational productivity and success. The primary objectives of this review were to identify the state of employee well-being in the IT industry, evaluate the current and potential future strategies for burnout prevention, and offer strategic directions for fostering a healthier workplace. Data were sourced from a comprehensive search across multiple academic and professional databases, focusing on studies published in English from 2000 to 2024 The inclusion criteria targeted research explicitly related to well-being initiatives in the IT sector, resulting in a selection of empirical studies, review articles, and grey literature for analysis.Key findings indicate a prevalent issue of burnout among IT professionals, driven by unique industry challenges. However, initiatives such as flexible work arrangements, leadership development, mental health support, and the use of AI for personalized well-being interventions show promise in mitigating these effects. The study concludes that fostering a culture of well-being and resilience within the IT industry requires a multifaceted approach, emphasizing the need for organizational commitment to employee health and continuous adaptation of well-being strategies to meet evolving workforce needs.
 Keywords: Burnout Prevention, Information Technology (IT), Employee Well-being, Systematic Literature Review

Turnover Intention Among ICT Professionals in Brazilian Public Organizations

This study investigates turnover intentions within the context of Brazilian public organizations, focusing on Information and Communications Technology professionals. Moreover, the research highlights the factors influencing turnover intentions and underscores the critical role of remote work and compensation satisfaction, particularly salary, in shaping these intentions. The desire for the flexibility inherent in remote work and the emphasis on equitable and competitive compensation packages emerge as critical drivers for retaining technology professionals. In addition to these key factors, these findings underscore organizations’ need to adopt effective retention strategies, encompassing policies that endorse remote work alternatives and establish competitive compensation norms. By addressing these factors, Brazilian public institutions can cultivate a stable and committed technology professionals workforce. Consequently, this study enriches the understanding of strategic decision-making and human resource practices, offering pertinent insights for organizational enhancement.

IT SECTOR TAXATION IN UKRAINE: FEATURES AND CURRENT TRENDS

IT SECTOR TAXATION IN UKRAINE: FEATURES AND CURRENT TRENDS

Гендерні та вікові особливості феномену емоційного вигорання серед фахівців у галузі інформаційних технологій

The research focuses on gender and age aspects of emotional burnout among information technology (IT) professionals and examines the influence of various factors, such as gender and age, on the occurrence and development of emotional burnout in IT workers. The research analyses the relationship between gender and emotional burnout, reveals possible differences in the perception of the working environment, stressful situations, and the ability of coping strategies between men and women in the IT field. The influence of age factors on emotional burnout is also studied, it is analyzed how the levels of stress and burnout change during different stages of career growth. The research aims to identify the specifics of coping with stressful situations and effective methods of preventing emotional burnout for different groups of IT workers. Various aspects of emotional burnout are considered, including stress at work, dissatisfaction with career growth, age, and gender differences in the perception of workload and emotional well-being. The study aims to expand the understanding of the problem of emotional burnout in the context of the IT industry and provides grounds for the development of personalized strategies to support and manage emotional risks in this professional environment. In addition, specific recommendations are offered for the development of gender-sensitive and age-oriented burnout prevention programs (individual support strategies, stress management training and creation of working conditions conducive to maintaining mental health). Also presented are directions for further research in this area for a deeper understanding of gender and age aspects of burnout, studying the relationship between working conditions and emotional burnout, developing, and evaluating the effectiveness of intervention programs, as well as considering the latest technologies and changes in the work environment. These studies will contribute to the expansion of knowledge about emotional burnout and the development of more effective strategies to prevent and overcome it.

COVID-19 pandemic and perceived stress in Information Technology professionals

Introduction: Novel coronavirus disease (COVID-19), a pandemic was declared by WHO on 11 March 2020. The lockdown had an evident impact on various sectors including the Information Technology sector. Few studies have been conducted to find out the levels of stress in Information Technology professionals. During the COVID-19 pandemic, all employees of Information Technology companies were informed to work remotely at their homes without any prior information, training and mental acceptance i.e. ‘work from home’. Information technology professionals have occupational stress &working from home during COVID-19 has added mental stress. The present study was planned to assess the impact of the COVID-19 pandemic on perceived stress in Information Technology professionals. Methods: The present study was a cross-sectional observational study. Volunteers of the Information Technology sector (n=200) of either sex in the age group of 25 to 55 years participated in the study. PSS was administered through Google Forms and scores were analyzed. Results: The association of various stressors with PSS was done which showed a significantly positive association. The mean PSS score of subjects was 23.53 ± 7.39. Twelve (6%) employees had mild, twenty (60%) had moderate and sixty-eight (34%) had high stress levels. This study explored that IT professionals experienced an additional level of stress during the COVID-19 pandemic. Conclusion: The present study concluded statistically significant moderate levels of stress in IT professionals of either sex with the outbreak of the COVID-19 pandemic.

Assessment of Forward Head Posture in Information Technology Employees with Neck Pain: A Cross-Sectional Study

Background: Neck pain is the most common complaint that we deal with in orthopedics, most of which are information technology (IT) professionals. These individuals have vocational mismanagement which leads to high incidence of forward head posture (FHP).
 Methods: A cross-sectional study was carried out from January 2019 to June 2019 during which a total of 300 patients were taken into study. Clinical assessment of neck pain, head posture, range of motion (ROM), and radiological assessment of craniovertebral angle (CVA) and anterior head translation (AHT) was done.
 Results: Out of 300 patients, the majority of the patients were men. On average, men used computers for 9.6 hours compared to 9.2 hours for women. The average CVA was higher in women (58.8). The average AHT was more in men (22.9).
 Conclusion: As compared with the previous literature, our study showed that 84.3% of male and 92.91% of female participants had FHP. CVA was lower, while AHT was higher in both groups than the usual range. The mean AHT in our sample was 18.8 mm, which was found to be aberrant in the prior research studies. In our study, we have found a negative correlation between the CVA and AHT, resulting in FHP, which can furthermore lead to early changes of cervical spondylosis in IT employees, probably due to long hours of desktop usage resulting in fixed postural habit.

Assessing the Purchasing Behaviour in S-commerce among Indonesian Students in Malaysia

The purpose of this paper is to examine the relationship between advertising value, perceived value, and trust for purchasing behaviour in social commerce (s-commerce). The study was quantitative, and 105 Indonesian students provided primary data using a self-administered questionnaire. After applying SPSS to analyze the data, it was found that 56.1% of the variance could be explained by the suggested model. The findings show that there is a positive significant relationship between advertising value, perceived value, and trust for purchasing behaviour in s-commerce. The study's implications are intended to support information technology professionals to implement s-commerce technology in commercial settings

Data analysis as a digital competence for information technology professionals: implementation and use of business intelligence

Competitiveness in the business market is becoming increasingly strong due to the constant advancement of technology, which makes it necessary to search for positive results and the systematization of processes, in such a situation, new opportunities arise in which it is possible to extract the maximum potential of all data obtained in a systemic way, applying the concepts of data analysis based on business intelligence. This research aims to present the main methodologies and tools used to perform in-depth data analysis, exploring and defining the use of the concepts of data warehouse, data marts, OLAP, data mining, ETL, business analytics and also business intelligence tools. With the aim of demonstrating the importance of such concepts as a digital competence to IT professionals and also to support decision-making in organizations, so that an understanding on the aforementioned subject becomes possible. You will also be able to understand how data analysis along with all the other concepts mentioned impact on the life of a company, helping in the definition of strategies, the assembly of plans and especially in decision making.

Mapping the experiences of work-life balance: implications for the future of work

Purpose This study aims to explore how information technology (IT) professionals perceive work-life balance (WLB) in a work-from-home (WFH) setup. Additionally, it explores what emotions one may associate with such changing work environments, which have high implications for organisational success. Design/methodology/approach The two primary research questions guided this research. An online questionnaire-based survey was conducted to collect the data so that respondents’ both subjective and objective perceptions were documented. Purposive cum snowball sampling was used to collect data from 262 IT professionals. However, the data was analysed using both qualitative (content analysis) and quantitative (chi-square) techniques. Findings The findings of this study are interesting in nature and reported the work-life experiences at various socio-demographic levels (age, gender, educational qualification, designation, work experience, income, type of family and the number of children). The comprehensive examination of the data obtained from diverse aspects related to remote work environments has shed light on crucial facets impacting IT professionals. A predominant observation derived from the study reveals a significant disparity in working hours between male and female respondents during remote work. This discrepancy is notable, with male employees tending to work longer hours (i.e. 10 or more hours daily) than their female counterparts. The investigation into respondents’ sleep patterns revealed that the majority slept between 5 h and 7 h daily, underscoring reduced sleep hours for IT professionals during remote work. This comprehensive study thus emphasises the multifaceted nature of gender-associated influences on work patterns, health and well-being during remote work scenarios among IT professionals. As remote work is the new normal, this study has high implications for future work arrangements and organisational success. Practical implications The findings of the study will assist managers in dealing with the work conflict issue of remote workers. Importantly, these managers should try eliminating or reducing workplace conflict, emotional exhaustion and social overload associated with remote work. Originality/value This study is a humble attempt to highlight the employee’s WLB in the context of WFH in an emerging market (i.e. India). Furthermore, emphasises practical issues associated with changing work paradigms and concludes with interesting recommendations for future work arrangements.

Levels of work stress among information technology professionals during COVID-19 pandemic in an Indian metropolis.

Amid the ongoing Non-Communicable Disease and COVID-19 pandemic, understanding prevalence and characteristics associated with work stress is vital from a health and economic perspective, more so among information technology (IT) professionals. To estimate the prevalence and factors associated with work stress among IT professionals during the coronavirus disease 2019 (COVID-19) pandemic in Bengaluru, India. A cross-sectional study was undertaken on a convenient sample of 356 IT professionals in Bengaluru, India, between September 2020 and March 2021 to assess work stress. The weblink to TAWS-16 (Tool to Assess and classify Work Stress) was provided for IT employees to self-report their experience of work-related stressors and coping abilities in the past 6 months. The prevalence and specific prevalence of work stress were calculated. Multi-variate logistic regression was conducted to identify factors associated with work stress. Ethical clearance was obtained from the Institutional Ethics committee, National Institute of Mental Health and Neurosciences, Bengaluru. Informed consent was obtained from study subjects. The prevalence of work stress among IT professionals was 17.7% during the COVID19 pandemic, with higher rates among employees aged 31 years and above, among female employees, and among employees with 4-7 years of work experience. More than 80% of the professionals experienced deadline pressures, long working hours, regular multi-tasking, and difficulty in maintaining work-life balance. Based on the results, it is recommended to integrate work-stress assessment in periodical medical examination of IT employees from a health promotion and productivity improvement perspective.

FORMATION OF INFORMATION AND TECHNOLOGICAL COMPETENCE OF FUTURE COMPUTER SCIENCE TEACHERS IN THE PROCESS OF PROFESSIONAL TRAINING

The article examines the problem of developing information and technological competence of future computer science teachers in the context of modern challenges of society and in the process of their professional training. It is stated that the modernization of higher pedagogical education requires changing the requirements for the professional activities of teachers through the important direction of modernizing the new Ukrainian school of informatization because the introduction of computer technologies into the school work system requires professional information technology competence among teaching staff and, in particular, computer science teachers, which actualizes the problem of professional information technology training of computer science teachers in the context of transformational changes in modern higher pedagogical education. The pedagogical conditions that ensure the effective formation of information and technological competence of a future computer science teacher are substantiated. They include the focus of the content of the theory and practice of training future computer science teachers on the formation of motivation for such a process; creation of a modern educational and information environment based on traditional and innovative forms and methods of conducting classes, extracurricular activities and independent work. The professional information technology competence of a future computer science teacher is understood as their ability (readiness) to solve professional information technology problems; the totality of these tasks is determined by modern directions of professional information and technological activity of a modern computer science teacher. It is noted that the information and technological competence of a modern computer science teacher presupposes the ability to solve the following professional tasks: professional tasks in the field of pedagogical management (tasks of an organizational, administrative, communication, and gnostic nature), determined by information technology activities within the school information space; professional basic pedagogical tasks determined by information and technological activities related to the organization of education for general school students using computer technologies; professional tasks associated with teaching information technology and computer science to secondary school students, as well as with the implementation of the information technology activity of a computer science teacher, determined by new state educational standards. It is concluded that the information and technological competence of a computer science teacher determines their ability to solve professional problems in situations of direct teaching activity and presupposes the presence of didactic knowledge and skills to effectively use modern technical means and computer technologies to achieve the goals of secondary school education, in particular, variable use of working methods with electronic sources of information when solving problems of professional growth; independent study of new software products, determining the feasibility of their use in solving problems of professional growth; comprehensive interaction with Internet services and resources to implement professional development; implementation of information retrieval; use of Internet resources in self-educational activities; variable use of standard software for recording the results of self-educational activities

PREVALENCE OF MUSCULOSKELETAL DISORDERS AMONG IT PROFESSIONALS IN TECHNOPARK THIRUVANANTHAPURAM

Musculoskeletal disorders or MSDs are soft tissue injuries caused by sudden or sustained exposure to repetitive motion, force, vibration and awkward positions. IT Professionals  represent an occupational group where chances to develop MSDs are high because of their work pattern, in which they have fixed or constrained body position, continual repetition of movements, force concentrated on small parts of the body, like hand or wrist or a pace of work that does not allow sufficient recovery between movements. In India, many studies were done to evaluate the prevalence of MSDs among other occupational groups but not much among IT Professionals.  This study has been carried out to determine the prevalence of Musculoskeletal Disorders (MSD) among IT Professionals. The study design was cross sectional with information technology (IT) Professionals working in Technopark Thiruvananthapuram as the study population. The sampling method used for the survey is the simple random sampling. Data was collected using a modified version of Dutch musculoskeletal questionnaire. Chi-square (χ2) test was applied for statistical significance and associations were assessed through p value with 95% confidence interval.  Prevalence of work related MSD during last 12 months, was 36.57%. The common prevalence of work related MSD reported during last 12 months based on their body region were neck (83.42), shoulders (76.57%), and back (61.71%). There was a statistically significant difference in terms of experience, sitting for long period, using key board and working in the same posture for long period. There was no statistically significant difference in terms of age, BMI, gender, education.  The study has concluded that MSD is prevalent among IT Professionals working in Technopark Thiruvananthapuram..

Optimizing Transportation Services: Using TOGAF for Efficiency and Quality

In the rapidly expanding transportation industry, it is crucial to make focused and coordinated efforts to improve services with maximum efficiency. This paper seeks to explore the optimization of the Enterprise Architecture approach to effectively attain the primary objectives of the transportation industry, specifically the enhancement of service quality. The main emphasis is on implementing the enterprise architecture methodology of the open group architecture framework on a strategic basis. This paper examines how Enterprise Architecture can offer systematic and quantifiable solutions by identifying problems in infrastructure and operational processes. The research aims to provide comprehensive insights into how the Enterprise Architecture concept can optimize operational efficiency and streamline processes in the provision of transportation services. By implementing TOGAF, it is expected that the integration of systems will be seamless, technology usage will be optimized, and customer experiences will be improved. To summarize, this paper demonstrates the desire to improve transportation services. It explains how Enterprise Architecture methods, specifically within the TOGAF framework, can directly lead to advantages such as increased operational efficiency and improved service quality. This paper aims to be easily understood by a wide range of readers, including management, Information Technology professionals, and other stakeholders in the transportation industry. It avoids using overly technical language to ensure accessibility and comprehensibility.

Dealing with work overload in the IT industry

PurposeWork overload has become a relevant issue in the Information Technology (IT) industry, with negative effects for individuals and organizations alike. This study aims to analyse the role of personal resources in a broad model regarding the effects of work overload on performance and well-being for the particular case of IT professionals. Considering the specificities of the IT industry, three personal resources were included in this study: one stable personality variable (conscientiousness) and two more malleable variables (work-life balance and psychological detachment).Design/methodology/approachTo test the model, the authors use a sample of 144 IT Portuguese professionals. The authors collected data through an online questionnaire shared in social networks and IT social network communities. The authors use partial least squares (PLS) for data analysis.FindingsThe results show that work overload negatively impacts on employees’ life satisfaction, psychological detachment, work-life balance and task performance. Conscientiousness is positively related with two positive outcomes: task performance and life satisfaction. Work-life balance has a mediating effect in the relationship between work overload and life satisfaction.Practical implicationsThese findings emphasize the need to promote conscientiousness in IT professionals, as well as reduce workload and promote family-friendly working environments to foster work-life balance and life satisfaction.Originality/valueBy testing this model, the authors aim to contribute to the current knowledge on the role of personal resources in the Job Demands-Resources model, which is still unclear and under-researched.

Directions for using big data analytics in logistics management

Logistics operations are becoming increasingly complex and require accurate data for effective management. The use of big data in logistics management is a relevant issue due to the growing volume of data and the need to optimize delivery and inventory management processes to meet market demands. The purpose of the study was to develop ways to optimize the management of big data analysis in logistics. To achieve this goal, the methods of analysis, experimentation, and comparison were used. As a result of the study, strategies for optimizing logistics management of big data analysis were developed and successfully applied. The Python programming language based programme effectively optimizes delivery routes using a clustering algorithm and visualizes the results of this process. Additionally, an informative diagram has been drawn up to illustrate the key stages of the developed strategies. The study also developed and presented a table describing the use of big data analysis methods in various logistics companies. The companies were compared in terms of functionality, data, results, and field of activity. It is established that the use of machine learning methods and optimization of data storage and processing significantly increases the efficiency of logistics operations. The results of this study can be used by logistics companies of any size, as well as enterprises engaged in supply chain management. In addition, the recommendations and strategies developed in this study may be useful for information technology and data analytics professionals involved in the development of software solutions and systems to optimize logistics processes